Hileon Budget Tracker

Data Deletion

You have full control over your data. Delete everything locally from the app, or request cloud data deletion below.

Self-Service Deletion

Delete Local Data (On Device)

All your financial data is stored locally on your device. To delete it completely:

  1. Open the Hileon Budget Tracker app
  2. Go to Settings (gear icon in the bottom navigation)
  3. Scroll to the bottom and tap "Delete All Data"
  4. Confirm the deletion when prompted
This permanently removes all locally stored data including expenses, income, budgets, invoices, projects, goals, and profile information. This action cannot be undone.

Alternatively, uninstalling the app from your device will also remove all locally stored data.

Delete Cloud Data (If Cloud Backup Enabled)

If you enabled Cloud Backup, your data is also stored in Firebase Firestore. To delete your cloud data:

  1. Open the app → Settings → Cloud Backup
  2. Tap "Delete Cloud Data"
  3. Confirm the deletion when prompted
Cloud data is permanently removed within 30 days of a deletion request. Your local data remains unaffected unless you delete it separately.

If you cannot access the app, you can request cloud data deletion by email (see below).

Request Deletion by Email

Email Deletion Request

If you have Cloud Backup enabled and cannot access the app, send an email to support@hileonapp.com with the subject line "Data Deletion Request" and include:

  1. The email address associated with your Cloud Backup account
  2. A statement requesting deletion of your data

We will verify your identity via the email address on file and process the deletion within 30 days. You will receive a confirmation email once your cloud data has been permanently removed.

What Gets Deleted

When you request complete data deletion, the following is permanently removed:

  1. Local data: All expenses, income, budgets, invoices, inventory, projects, goals, business profiles, and app preferences stored on your device
  2. Cloud data (if enabled): Your Firebase Firestore backup, authentication account, streak data, and any reward program participation records
  3. Account: Your Firebase Authentication account and email association are permanently deleted

After deletion, the app resets to its initial state as if freshly installed. No data is retained on our servers.

Request Data Deletion

Send us an email and we'll process your request within 30 days.

support@hileonapp.com
Hileon · Zimbabwe